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Hi! I'm Lindsey.

  • Curious, kind human and a good listener.

  • Strategic and collaborative UX researcher and service designer.

  • Always learning something new and adjusting the way I think about the world.

  • Happiest when working on meaningful projects that advance the common good and make people's lives easier.

  • Triple bottom line: people, planet, profit.

  • Data nerd. I love working with engineers, data scientists and highly technical people, and they seem to enjoy working with me, too, despite my humanities background. 

  • Undergrad English major with a Master's in Library and Information Science: I care a lot about words and the power of efficient expression.

  • I communicate and think visually: the right visual can create shared understanding among people with very different perspectives on a problem. Fun fact, I learned this is called a "boundary object."​

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Books I love and reference often:

  • Just Enough Research by Erika Hall

  • This Is Service Design Thinking by Stickdorn and Schneider

  • This Is Service Design Doing by Stickdorn, Hormess, Lawrence and Schneider

  • Testing Business Ideas by David J. Bland and Alex Osterwalder

  • Mapping Experiences by Jim Kalbach

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Things I do for fun:

  • Once upon a time, I was a touring musician in a feminist punk band, but I've temporarily hung up my guitar to raise some cute babies.

  • Learning Swedish part-time at Folkuniversitetet.

  • Reading Science Fiction. Watching Star Trek. Falling in love with how people in the past imagined the future.

  • Eternally questing for the perfect croissant.

  • Methodically visiting all of the saunas in Stockholm.

  • Film photography.

  • Putting my phone down and just observing the world.

  • Accepting that my taste in movies is insane: I vacillate between watching the worst action movies from the 80s/90s and criterion classics. Ingmar Bergman and Arnold Schwarzenegger are equally my dudes.

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